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London :+44 (0)207 478 8970
New York City :+1 (646) 607 5733
Los Angeles :+1 (323) 406 8564
Fort Lauderdale :+1 (310) 467 1438
Cannes :+33 (0) 698 188 855
Palma :+34 (634) 344 012


Nov 14th 2016 | California, United States, North America.
Job Contact : Chloe Haldane (
Job Reference : QP0001OS


Quintessentially People are a young, modern, exciting recruitment agency and we have achieved huge success over the past 5 years. We currently have 6 international offices (New York, Los Angeles, Fort Lauderdale, London, Cannes and Palma), with plans for further international offices in the near future.

We are currently looking for a Staff Resourcing Director to head up our new office in San Francisco, California, to launch in early 2018.

You will come from a recruitment and/or private staffing background and will have excellent knowledge of household/private staffing in homes (estates, etc), offices (large corporate and small family offices), super yachts, private planes etc and will know the key locations around the world where high net worth/high profile individuals and businesses require such services. You will understand how these different environments operate, the types of roles required for each environment and understand the demanding nature of clients and candidates in this sector. You will have experience of working with very high profile and ultra-high net worth individuals and will be confident in dealing with them directly, as well as their advisers at all levels. You will have the ability to sell the Quintessentially People brand with respect, professionalism and authority. You will be sensitive when dealing with incredibly confidential information and discreet about your professional life to those outside of the business.
You will be happy to work outside normal hours and respond to clients and candidates in a timely manner. You will understand that clients work on numerous time zones and candidates will be requesting your services outside of normal hours.

You will be dedicated to your career and excited to join a young, thriving business with some incredibly interesting clients and a fantastic, loyal, modern, close-knit team.
Other key skills and pre-requisites for the position will be:
Direct and facilitate the selection and placement of candidates exhibiting the top talent our industry has to offer. Responsibilities range from recruiting, running background checks, reference checks and maintaining files. This role will also entail actively looking for new clients and new ways to promote and expand our name. It is equally vital to ensuring quality and excellence in the delivery of service to our clients and candidates.

Key Results Areas
• Consistently and professionally engage new clients, candidates and their references by phone, in writing, and in person
• Conduct initial fit discussions with all prospective candidates and clients
• Facilitate Interviews and the entire candidate placement process
• Proactively look for opportunities to attract top talent and place candidates
• Maintain a high level of organization
• Build trust, loyalty and satisfaction with clients, candidates, and peers
• Pleasant and professional demeanour
• Outstanding verbal communication skills
• Outstanding organizational skills
• Strong computer skills and experience with Microsoft Office applications
• Previous customer service experience
• Extensive knowledge of the San Francisco/Bay Area market and it would be beneficial to have a good knowledge of Palo Alto
Critical Success Factors
• Excitement about our unique industry
• An attitude of service towards team members, clients and candidates
• Superior business acumen, evident by the ability to gain an understanding of the clients’ and candidates’ needs
• Diligence and urgency in seeking out solutions for our team members, clients and candidates
• Ability to establish and maintain strong relationships with clients and candidates
• Ability to set appropriate expectations with team members, clients and candidates
• Ability to work well with other individuals
Roles and Responsibilities
• Respond to candidate inquiries and needs with a sense of urgency
• Register and interview candidates, enter their information into a database and maintain accurate records
• Consistently and professionally execute the Candidate Selection Process.
• Ensure that all candidate information is complete and thoroughly filled out
• Co-ordinate Interviews
• Assemble candidate profiles
• Answer questions about our company and industry confidently, accurately and professionally
• Organize files and office documents
• Mail and email documentation to clients and candidates when needed
• Complete background/criminal checks and reference checks
• Set up and coordinate logistics for client interviews
• Update and edit job order advertisements posted to our website
• Prepare advertising for print and on-line purposes, if requested
• Participate in meetings with other team members for brainstorming and idea sharing#
• Participate in appropriate networking events nationally and internationally
• Report accurate financial information to the US Director and Global CEO
• Be responsive to the CEO in London as and when required and have weekly catch ups with him on financial information and reporting, current job pipeline and general day to day issues you require assistance with.
Interviews will be taking place in early January in New York with the CEO/Owner and US Director, who you will report to directly if successful.
Quintessentially People is an affiliate of the award winning, global luxury lifestyle Group, Quintessentially.
Quintessentially People was founded in 2011 by Samuel Martin, Ben Elliot, Aaron Simpson & Paul Drummond. The business has expanded from a small set up in London in 2011 to a large team today made up of exceptional talent, based from offices in London, New York, Los Angeles and Fort Lauderdale.
More about QP:
Quintessentially People is based in London, New York, Los Angeles, Fort Lauderdale, Cannes and Palma and specialises in headhunting and recruiting staff for influential individuals, families and businesses around the world.
Our departments at Quintessentially People include:
Private Household and Estate Staff
Private Household & Commercial Chefs
Yacht & Aircraft Crew
Security & Close Protection
PAs and Administration Support Staff
General & Executive Level Placements
We are a unique agency with the services we offer to our clients, and we have the advantage of being an affiliate of largest lifestyle business in the world, the Quintessentially Group.
The Group has offices in 60 cities globally, with 15 sister businesses covering industries such as private aviation, concierge, property search, wine, PR, design, events, weddings, private wealth management, insurance and education to name a few.

We also have our own charity, the Quintessentially Foundation, which has raised $12 million since 2008.

Please get in touch with Chloe Haldane for more information.